Delivery is FREE on orders over HK$450 anywhere in Hong Kong
For orders below HK$450, a HK$50 delivery charge applies.
We deliver Monday to Saturday, excluding public holidays. If the items in your cart have different delivery times (as explained below) you can choose to split your order into multiple deliveries. An extra fee (depending on your area) is applied for multiple deliveries unless your cart value is above HK$900.
DELIVERY TIMES - READY TO SHIP ITEMS
Items marked "READY TO SHIP" and ordered before 3pm, Monday-Saturday (excl public holidays) will be packed and dispatched the same day. Delivery time will depend on the delivery address and your selected delivery method:
DELIVERY TIMES - OTHER ITEMS
The estimated dispatch date of items that are NOT marked "Ready to Ship" is shown on each product page.
Delivery time from Dispatch Date depends on the delivery address:
- HK & Kowloon: 1 Business Day
- New Territories, Tung Chung & Discovery Bay: 1-3 Business Days
- Peng Chau, Cheung Chau and Lamma Island: 2-4 Business Days
If no-one is home then we will attempt to follow the "If not home" instructions you have provided on checkout
If this fails then we will attempt to contact you on the telephone number(s) supplied at checkout to make alternate arrangements
If this fails then the goods will be returned to our warehouse. In this case, regretfully babycentral.com.hk may charge for redelivery or redirection of failed orders. This charge will be at cost only.
If you have any concerns about our published delivery times, please email us at [email protected] and we will do our best to accommodate you
We may use a third party delivery company to deliver your order.
We cannot accept responsibility for goods left at the customer's request.