Hong Kong Delivery Information
Delivery is FREE on orders over HK$300 anywhere in Hong Kong.
For orders below HK$300, a HK$60 delivery charge applies.
We deliver Monday to Saturday, excluding public holidays. If the items in your cart have different delivery times (as explained below), you can choose to split your order into multiple deliveries. An extra HK$60 fee is applied for multiple deliveries unless your cart value is above HK$600.
Express Shipping Items
Items marked "EXPRESS SHIPPING" are available for Same Day or Next Day delivery (depending on your address) for orders placed Monday-Saturday before 3pm:
Same Day Delivery Areas
- Hong Kong Island
- Parts of the New Territories (please see Delivery Areas Table at the bottom of this page).
Next Day Delivery Areas
- All remaining areas of the New Territories (please see Delivery Areas Table at the bottom of this page)
- Tung Chung
- Discovery Bay
For all other areas, please allow an extra 2-4 business days
The estimated delivery times of other items is shown on each product page.
If your shopping cart contains items with different delivery times, you can choose to have these delivered together or separately at checkout. Choosing to have your items delivered separately may incur an extra delivery charge**
** If your shopping cart is less than HK$600 at checkout and you require deliveries to be split, an extra delivery charge of HK$60 is applicable. If your shopping cart is over HK$600 at checkout, your second parcel will be delivered free of charge.
Express Shipping Delivery Areas Table
Please check the table below for your specific area's delivery time of EXPRESS SHIPPING items.
If no-one is home then we will attempt to follow the "If not home" instructions you have provided on checkout
If this fails then we will attempt to contact you on the telephone number(s) supplied at checkout to make alternate arrangements
If this fails then the goods will be returned to our warehouse. In this case, regretfully babycentral.com.hk may charge for redelivery or redirection of failed orders. This charge will be at cost only.
If you have any concerns about our published delivery times, please email us at [email protected] and we will do our best to accommodate you
We may use a third party delivery company to deliver your order.
We cannot accept responsibility for goods left at the customer's request.
Please visit our international sites for delivery to SINGAPORE: baby-central.com.sg
Shipping to a country not listed above? Please email us at [email protected] to place your order