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Need to return something?

We understand that sometimes you may change your mind about the purchases you have made which is why we've made it super easy for you to return items to us.  All you need to do is create a "RETURN REQUEST" at the following link:

CREATE RETURN REQUEST

 

We are happy to accept returns under the following conditions :

  • Goods must be unused, in original packing and with tags if applicable
  • Returns must be made within 14 days of purchase
  • All sale items are non-returnable and non-refundable


Please note

  • You can choose to have your money refunded within 3-5 business days to your credit card or we can apply Store Credits to your Baby Central account. Store Credits do not expire. 
  • Any Reward Points received from the returned item(s) will be removed accordingly.
  • BFF status and BFF discounts may be affected.