Need to return something?
We understand that sometimes you may change your mind about the items you have purchased... We are happy to accept returns under the following conditions :
- Goods must be unused, in original packing and with tags if applicable
- Returns must be made within 14 days of purchase
- All sale items are non-returnable and non-refundable
Please bring or send the items to us at the below address. If using a third party postal or courier service, please keep a copy of the tracking number as proof of delivery.
If you would prefer for us to pick the items up from you, please call or email us ([email protected]) for a quote.
- You can choose to have your money refunded within 3-5 business days to your credit card or we can apply Store Credits to your Baby Central account. Store Credits do not expire.
Any Reward Points received from the returned item(s) will be removed accordingly.
BFF status and BFF discounts may be affected.