Need to return something?

We understand that sometimes you may change your mind about the items you have purchased... We are happy to accept returns under the following conditions :

• Goods must be unused, in original packing and with tags if applicable
• Returns must be made within 14 days of purchase
• All sale items are non-returnable and non-refundable

Please bring or send the items to us at the below address.  If using a third party postal or courier service, please keep a copy of the tracking number as proof of delivery.  

If you would prefer for us to pick the items up from you, please call or email us ([email protected]) for a quote.

Please note

• You can choose to have your money refunded within 3-5 business days to your credit card or we can apply Store Credits to your Baby Central account. Store Credits do not expire. 
• Any Reward Points received from the returned item(s) will be removed accordingly.
• BFF status and BFF discounts may be affected.